Communication with customers is vital for the coworking space business. Hence, managers have to be inventive to stay connected to customers. Like building workarounds using standalone sophisticated communication apps that include Slack, WhatsApp, Telegram, and whatnot, to keep everyone within reach.
The workarounds do the trick but come with a solid pack of drawbacks. For instance, if a team member uses personal WhatsApp and leaves, all customer chats become inaccessible. Or facing the challenge of contacting an external customer, space visitor, or event attendee that sometimes feels like dashing against the rock.
Enter Chats, an integrated solution for coworking customer communication. It’s easy to use and seamlessly integrated with your coworking space apps—something only andcards can do.
At first glance, Chats take a lot of cues from the apps you’re already used to. Chats feel familiar and fast. Built right into your coworking space apps, Chats work on iPhones, iPads (we’re looking at you, WhatsApp!), Android devices, and modern browsers, seamlessly synchronizing in real time.
Power up your coworking space app and navigate to the new Chats page to message admins, members, visitors, event attendees, or even external customers. Of course, the icon has an unread counter, so you are always aware of the new conversations. New messages are delivered with push notifications and instant updates, so you don’t need to worry about missing something or reloading the page to see recent conversations. You can unsend messages by deleting them.
“Chatting with our members allows us to meet their needs faster and more efficiently. It also helps our members connect to each other. That's what a community is all about—making connections that will ultimately help everyone accomplish their goals.”
— Elizabeth Gay, Ìpàdé
Here are the key benefits coworking spaces get with the brand-new Chats.
Unique coworking-specific features. Deep integration into your coworking platform means you get a direct line of communication with anyone who comes across your app.
Just like all other incredible features, Chats are coming to all andcards customers at no extra cost at the end of this week.
Not an andcards customer yet? Book your demo with our product expert right now to learn more and upgrade. No time for a personalized demo? Take a quick six-minute product tour to see if andcards is a good fit for your space.
P.S. A brief article is surely not enough to describe all benefits and use cases of this incredible feature for your coworking space. Sign up for the free webinar that will take place on November 29 to savor all details.