If you have landed on this page, you are probably on the horns of a dilemma. The more systems for managing a coworking space you consider, the harder it is to pick the perfect option. Indeed, it’s so easy to get lost in myriads of similar features vendors try to lure you with.
It would be way simpler if each vendor had a list of top 5 solutions that are absolutely unique for the product. andcards is about simplicity, so we have such a list for your convenience.Here it goes!
Desk and room bookings are among the most frequent activities at shared workspaces. Of course, managers want to make them automated for administrators and effortless for members. To match the requirement, most of the coworking space platforms offer built-in desk and room booking systems that allow admins feature the amenities on site and members book and pay for them in-app without contacting the above-mentioned admins.
Sounds great, but most of the flexible spaces can’t boast 100% occupancy, which means you always have empty desks/rooms to sell to external customers. However, if you want your external bookings to be the same convenient, automated, and worry-free as internal ones, you need andcards “public bookings” functionality.Here’s how it works.
You just make the amenities you want to sell externally “available to the general public” on the app and anyone who downloaded your app from App Store or Google Play can book your rooms and desks from their smartphone. Non-members pay for their bookings with banking cards in-app and you just watch your revenue grow. What’s more, you get a steady stream of potential members walking through the door.
“We have already received dozens of external bookings, and this is usually just the beginning of the cooperation—the first booking opens a new relationship with our customers, who often become our regular users. Thus, the real impact of andcards platform on our business is far greater than the number of bookings alone would indicate. andcards was and still is, a catalyst for CitySpace growth, and we are very happy with our choice.” — Jakub Bawoł, Marketing Manager at CitySpace
Billing members and collecting payments is a huge challenge for every coworking space. Most if not all workspace management platforms address it by providing built-in billing systems that streamline the process. They generate invoices automatically and administrators send them to members on the agreed dates. Members get these invoices in-app and pay them with credit cards.
Unfortunately, members’ bank cards expire regularly and return failed payment messages. You have to wait for your money till a member settles the problem and completes the payment, which is frustrating. Transaction fees for card payments don’t make you happy as well. Sometimes they go as high as 5%!
"With connecting direct debit to our app, we can offer our customers more flexibility of paying the subscription. Moreover, the system of accepting payments is totally automated, which saves time for administrators at no processing fee charged by andcards. For members it's pure joy to pay seamlessly through their favourite app." — Kate Moras, Co-founder of HUSTLE
Billing members’ accounts directly (direct debit) at specified dates not only solves the above problems but makes payments even more convenient for tenants and effortless for administrators. The feature available on andcards at no extra charge makes billing at a coworking space 100% automated, safe, fast, and inexpensive. With andcards-Stripe integration, direct debit payments are available to coworking spaces over the globe: in the US (ACH), Eurozone (SEPA), and Australia (Becs).
Many coworking spaces use credits as an advanced version of free meeting room hours. For instance, depending on their plans, each month members get a certain number of credits on their accounts. They can use these credits (free hours) to book meeting rooms in-app when needed.
This is a fun, easy-to-understand practice that offers greater flexibility to differentiate meeting rooms. It also helps to reduce abandoned bookings and increase members’ appreciation of the provided services.
However, the credit system on andcards is much smarter than that. It turns credits into a universal "currency" that can be spent on any service or product you offer. For instance, members can buy event tickets or any items sold in your shop and pay with pre-purchased credits instead of money.
Such universal usage of credits makes a huge difference. It helps you upsell customers way easier as instead of parting with cash or pulling out their credit card, they just choose credits as a payment method to get the desired service. Instead of paying $20 for a workshop that will teach them a new skill, they just pay 2 credits that they can’t use anywhere else.
Furthermore, you can reward members for some achievements with the help of credits. For example, at LAMB anti-burnout space members get credits for working out healthy habits, such as attending the gym three times a week.
In other words, our universal approach to credits gives you one more powerful instrument to change members’ behavior, engage and retain them.
Flexible workspaces take the safety of their customers seriously. They partner with access control companies and mount smart locks on their doors to ensure that only authorized people can enter.
Members use plastic cards, mobile phones, or even biometrics to enter the space. Mobile phone as touchless door unlock is preferable because current people always have their smartphones with them, they never share the gadget with strangers and rarely lose it.
To unlock the door of a shared workspace, a customer usually has to download an app of a smart lock vendor, which means they need two apps to use your workspace—one to get your services, another to open your doors.
Modern people have plenty of apps for different purposes on their smartphones but they are extremely reluctant to download one more app that does nothing else but open doors.
If this is the case, andcards has got you covered. Your customers will need only one app (your main app) for all their needs including door unlock. Our deep and powerful integration with Kisi access control system allows paying members open doors at your coworking space right from your app on their smartphones or laptops if the latter is more convenient.
Having mobile apps for members is a must for customer-centric coworking spaces and most software vendors offer the product in some or another form. These apps immediately put workspace services in front of members. They can book rooms and desks, communicate with peers, browse events, and more on the go.
This is really cool but what about admins? Don’t they deserve to enjoy the same freedom?
andcards approach restores the justice. We provide a single app both for admins and members. The difference is in the permission levels. This is very convenient as the app features the same interface and admins clearly understand and easily answer members’ questions as to its functionality.
Mobile apps include the full scope of administration tools, so the community manager doesn’t have to stay at the desk to assign plans to new members, check the due bills, review business health stats, and so on.
Coworking is about flexibility and andcards meets this requirement 100%
If you're looking for coworking space software that can do it all, look no further. On top of that, we offer features that no other software can touch, such as in-app events management system, member support and ticketing, visitor management, analytics, and others. Plus, we're always updating our platform with new solutions to provide the best possible experience for both members and administrators alike. Hundreds of coworking spaces all over the globe choose andcards. Learn why would you love to join this elite club today!