What are the most common routines you need to deal with every day at your coworking space? They are probably membership management,desks, and meeting room bookings. We have already discussed how to automate desks and conference room reservations, so this article is aimed at optimizing the process of managing your members at the flexible workspace.Here is a brief list of challenges every coworking owner/manager faces:
And now we are going to check out how andcards coworking software helps fully automate tedious routine work for you while improving members' experience.
Every time a client shows up at the door of your coworking space, you need to check which seats/rooms are available. If the coworking space is really small and you are the only person running it, you can probably just memorize it. However, in most cases, this is not a solution.
It's better not to fully rely on memory. The human brain works similar to the computer but it gets distracted easily. Sometimes we are too happy to be concentrated, sometimes sad or anxious. Your business must not depend on your mood, health, emotions, etc. I am sure you got the message.
Let's view a couple of common ways to free the entrepreneur's brain from extra information.
The most common solution is to have an excel file with a list of plans and keep a track of membership plans there. This is good because it is free, but this requires a lot of manual work to be done.
There are many different solutions available on the market to help solve the problem with membership management at a flexible workspace. However, in many cases, they are really complicated. The andcards’ membership management system inside the main workspace app is a great option for you. It is free and automates all the routines. It focuses on coworking spaces and helps automate jogtrot, instead of just providing a membership management tool.
Here are some major advantages you get with coworking software.
One very important aspect of coworking community management is keeping an organized membership listing. At first glance, it looks like a trivial task that wouldn't require anything more complex than a simple spreadsheet. If you look closer, though, there is something we call the "snowball effect" — accumulating work due to accumulating member count. Sure, if you have just 10 members, you can even use a notepad to keep a track of their memberships. But what if you have hundreds?
Then you'll need a coworking membership management system that will help you to:
Membership catalog helps managers to see everything at a glance
Systems like andcards have a built-in member management archive with all of the above features in conjunction with membership plans.
Coworking space management software allows to free community managers from complicated invoicing. For instance, invoicing on andcards is simple and automatic.
Here’s how it happens: your members use an option to include booking, event, and service payments into a company invoice. Company managers get a single invoice that includes all variable and workspace rent fees. Tenants pay for their bills through your app in just a few taps. You collect payments in a breeze.
Payments for a coworking membership have been a growing theme recently. There are several ways of receiving payments from your customers:
This old-school way is probably the most labor-intensive.
For some countries, like South Korea, it is a common practice to have a point-of-sale terminal at the front desk.
If you're stuck using bank transfers or a POS terminal, you can easily track payment status using coworking software like andcards.
This is the simplest way to handle payments for both administrators and members.
Pros: Administrators are freed from manually collecting payments — members can pay directly by themselves. Admins don't have to be there for members to pay.
The benefits of in-app payments far outweigh all cons, so more and more coworking spaces are deciding to integrate payments.
If you are one of the open-minded entrepreneurs who got used to utilizing only the most innovative technologies, the above info will significantly improve users' experience at your flexible workspace and free some time for community managers which they can use for improving the quality of rendered services and encouraging collaboration.
Feel free to check out more info on membership plans and hands-off invoicing at a coworking space, share this article with your friends on socials, and subscribe to our newsletter to get more useful coworking space-related content regularly.