Campfire: From Struggling to Thriving with Spacebring

 

Key Challenges

1. Confusing App: Nexudus' design made it hard for members to book desks or pay, leading to a lot of extra work for the team.
2. Bad Mobile Experience: Members were stuck using a clunky desktop website rather than a smooth mobile app.
3. Constant Glitches: Unexpected emails, problems with their door access system… Nexudus was full of frustrating bugs.
4. Slow Support: Getting help from Nexudus could take over 12 hours, wasting valuable time.
5. Wasted Time = Wasted Money: All these issues meant the Campfire team was fixing problems instead of building their community.

 

Spacebring Solutions

1. Easy-to-Use Design: Spacebring's interface is clear and intuitive on all devices, making it a breeze for members and even new admins to learn.
2. Branded Mobile Apps: Campfire got their own app that looks great and gives members everything they need right in their pocket.
3. Rock-Solid Door Access: Integration with Kisi lets members unlock doors with their phone – no extra apps needed, and it always works smoothly.
4. Super Fast Support: Spacebring's team is there to help in minutes, not hours, making sure Campfire always has the answers they need.
5. Total Automation: Spacebring handles memberships, bookings, payments, and more, so Campfire's team can focus on building their awesome community.

 

Key Achievements

Spacebring transformed Campfire's operations, letting them focus on their community and see impressive growth.

• +52% more desk bookings
• 98% of bookings happen on the mobile app
• 20 hours saved each week
• Zero door problems

Spacebring's focus on great design and reliable tech made life easier for both Campfire members and their team. This led to more bookings, happier members, and valuable time saved.

In conclusion, Campfire's success story shows how the right tools can streamline operations, improve the member experience, and drive growth.