More than 65% of our users are long-term contractors for more than six months, and most of the users are renewal contractors. There are many reasons for customer loyalty, but I'm sure the TTP app is playing a big role.
We offer various discounts and member benefits in our app. For example, free delivery of Shake Shack, 10% discount on The Coffee Bean, 40% discount on DHL, and more. Members feel good that we care about their needs and think positively of our brand.