What's New on andcards: Q2 2023
Welcome to the latest edition of our product features roundup where we'll provide you with a comprehensive overview of the updates and enhancements that have taken place during the second quarter of 2023. Our team has been diligently working to ensure that andcards remains at the forefront of coworking space management, delivering a seamless and efficient experience for our valued users.
From powerful payment integrations to refined user interfaces, we've focused on enhancing your coworking space management capabilities and elevating your productivity.
Get ready to dive into the highlights of Q2 2023 and witness how andcards continues to evolve to meet the dynamic needs of modern workplaces.
1. Landing Pages
Our latest release, the Landing Page feature, streamlined website creation. Say goodbye to hiring developers or designers and fretting over the perfect layout. We took care of everything for you and your members. Just leverage our pre-built Landing Page and establish your online presence with ease.
The Landing Page offers several key benefits:
- Easy Online Presence: You can have a professional online presence even without a dedicated website. The Landing Page serves as a virtual storefront, providing potential members with essential information about your space, including its facilities, locations, and mobile apps.
- Streamlined Customer Experience: Visitors to the Landing Page can easily sign up and book a room or desk in your space with just a few taps. By eliminating the need for a separate marketing website, the customer journey becomes more seamless, enabling smoother conversions and higher member engagement.
- Cost-Effective Solution: The Landing Page is available to all andcards customers across their subscription plans at no additional cost. You can leverage this functionality immediately without incurring any extra expenses, making it a cost-effective solution for establishing an online presence.
- Effortless Customization: No manual effort is required to personalize the Landing Page, as our system automatically fetches your logo, colors, and imagery directly from your app, ensuring a cohesive brand experience. This automation saves time and resources while making a memorable impression on potential members, ultimately streamlining the process of creating a professional and visually engaging Landing Page.
2. New Payment Gateways and Improvements
We expanded our geographical reach by integrating new payment gateways. Now, even more coworking spaces can access andcards technology, making a positive impact on people's work lives.
1. Paystack Integration for Africa
andcards seamlessly integrated with Paystack, a popular online payment platform available in South Africa, Ghana, and Nigeria. This integration enables coworking spaces to receive both recurring and one-off payments directly through their apps, offering a secure and streamlined checkout process. Coworking spaces in these regions can now provide customers with more payment options, empowering them to make independent payments and accelerating revenue generation.
2. Tap Integration for the Middle East
andcards has integrated with Tap, a widely-used online payment platform in the Middle East. This integration allows coworking spaces in countries such as the UAE, Saudi Arabia, Kuwait, Lebanon, Egypt, and more to seamlessly accept one-off and recurring payments from their members. With Tap integration, administrators can automate invoicing and payment collection, while members gain the flexibility to choose from multiple payment methods, including Mada, KNET, Fawry, Apple Pay, Visa, Mastercard, Amex, Tabby, and others.
3. Fondy Integration for Europe
We introduced the integration with Fondy, a versatile payment gateway serving businesses across Europe, the UK, and Ukraine. With Fondy integration, coworking spaces gain access to support for over 100 currencies, enabling seamless scaling and payment processing.
Fondy's global availability in 39 countries makes it an ideal choice for international coworking space chains. Additionally, Fondy offers multiple payment methods, including international and local cards, as well as popular electronic wallets like Apple Pay and Google Pay. The integration also features Auto-Pay functionality and the ability for customers to save payment methods, enhancing convenience and quick payments.
4. Stripe's iDEAL Payment Method for the Netherlands and Boleto for Brazil
To cater specifically to the Netherlands and Brazil, andcards supported Stripe's iDEAL and Boleto payment methods for all types of payments, including room and desk bookings, event tickets, shop products, and credit packages. These integrations provide a seamless and familiar payment experience for members in the Netherlands and Brazil, offering convenience and flexibility.
5. Mercado Pago Wallet for Latin America
We enhanced andcards' integration with Mercado Pago, a leading online payment platform in Latin America. This integration expanded the payment options for members of coworking spaces in countries such as Argentina, Brazil, Chile, Colombia, México, Perú, and Uruguay.
In addition to traditional payment methods like Visa, Mastercard, Amex, and Diners, members can now conveniently make payments using their Mercado Pago Wallets. This integration offers greater flexibility and convenience, empowering members to choose their preferred payment method and ensuring a seamless payment experience within the andcards platform.
3. Handle Mail & Packages: Enhanced Support Module
The introduction of support module for handling mail and packages brought fresh opportunities to streamline operations and deliver exceptional member experiences.
1. Handle Mail and Packages
With the ability to create support tickets on behalf of users, you can now keep members informed about incoming packages or deliveries. When you create a "Mail and Packages" ticket, users receive push notifications, allowing them to promptly respond with instructions on how to handle the package. This feature ensures a seamless experience for members, keeping them up-to-date on important mail and package notifications.
2. Collaborate Better with Teammates
At times, customer queries require more in-depth attention and involvement from multiple team members. That's why we've introduced a new feature that allows you to effortlessly create tickets for other administrators. This feature promotes better collaboration among your team members, enabling them to work together seamlessly on resolving complex customer requests. By consolidating these inquiries in the Support section, you can centralize all customer communication and gather valuable information in one place. This not only reduces the need for numerous one-on-one conversations but also empowers you to make informed, data-driven decisions. The result is improved operational efficiency, enhanced customer support, and increased member satisfaction.
4. Ordering & Updating Branded Mobile Apps Made Easy
Ordering your branded mobile apps became a breeze—simply upload your app icon and Apple Developer account details on the Mobile Apps page, and our team will take care of the rest, ensuring your white-label mobile apps are published promptly.
Updating your app icons is equally simple. Just prepare your new app icon and upload it on the Product Settings > Mobile Apps page. You can even experiment with different icons, colors, and preview the changes before finalizing the design.
But that's not all! You also have the ability to customize your mobile app branding directly from the moblie app itself, eliminating the need to navigate to the web app. This means you can easily manage your branding on the go, making it even more accessible and convenient.
5. Collect Visitors' Contacts
We introduced our new contact collection feature to ensure that no opportunities were missed. With this functionality, gathering contact information from individuals visiting coworking spaces became effortless.
All you need to do is enable your Visitor Display and prompt walk-ins to leave their contact details by selecting "Leave Contacts" on the screen.
After that, you will be able to easily access a comprehensive view of all saved contacts in your app and even download the complete contacts list and create custom reports for your marketing campaigns.
6. Duplicate Events
We introduced an awesome new feature that simplified managing recurring events in your coworking space. Say goodbye to the hassle of creating events from scratch each time. With this feature, you can easily duplicate events for future dates with a few clicks.
Just select the event you want to recreate and choose "Duplicate" from the menu. Then customize the duplicated event and save the changes.
This time-saving feature streamlined your event management process, allowing you to save valuable time and effort.
7. Access Crucial Workspace Data Anywhere with Mobile Reports
We brought you a powerful enhancement that allows to download custom reports on mobile app. It enables effortless retrieval of essential workspace data, regardless of your location or the urgency of the situation.
With this feature, you can quickly gather actionable insights without the need for a laptop. The data is up-to-date and readily available on both iOS and Android platforms, ensuring seamless access without any additional setup.
8. Payment Confirmation Emails with PDF Receipts
With this update, the commonly asked question, "Where can I get the receipt?" became a thing of the past. Now, immediately after completing a monetary payment on your Rooms, Desks, Shop, and Events pages, customers receive a confirmation email. This email provides peace of mind, assuring members that their transaction is successfully completed.
The confirmation email serves as comprehensive proof of payment and includes a downloadable tax receipt with all payment details such as date, description, and amount. Your clients can effortlessly track their expenses and obtain receipts for accounting and booking confirmation purposes. Alternatively, customers can conveniently download the same payment receipt from their app.
9. More Flexible Invoicing
We introduced a new update to andcards that made invoicing more flexible. Now, you can easily set the invoice due date for your locations, ensuring clarity and prompt payments.
With just a few simple steps in your app's settings, you can configure the invoicing settings and specify the payment deadline. Our app will automatically prefill the due date on each invoice, simplifying the process for you and your customers.
Additionally, we added more flexibility to the invoicing process. When sending a one-off invoice, you have the option to choose between issuing the invoice only or issuing and charging it with a default payment method.
Customize the invoicing process to suit your needs and preferences!
10. Collaborative Room Bookings
At the core of coworking is collaboration and community. Our app is designed to foster connections and support members in achieving their goals together. That's why we introduced a new feature that took collaboration to the next level: inviting all location users to any room booking!
When creating a room booking, users can now invite any location user, expanding beyond their own company. The search functionality enables easy discovery of potential collaborators, provided the Community page is visible to "Location Members."
Invitees receive notifications for the bookings and can conveniently track upcoming bookings on the home screen of their app.
11. Miscellaneous Feature and User Experience Improvements
We bought several enhancements for a seamless user experience:
- New Desk Selectors: Users can now effortlessly find available desks for their required number of people on a specific date. With the intuitive "+” and "-" buttons on Desks, managing seat requirements for teams opting for a Day Pass becomes a breeze.
- Enhanced Sharing: Our "Share" button now intelligently opens the mobile app if it's installed on the device. If someone without the mobile app follows the link, they will seamlessly be redirected to the web app, ensuring a smooth booking experience for all.
- "Share" for location guides: Now all users can take advantage of the "Share" button for any guide. Whether you're on the move or at your desk, simply copy the link and direct users to any guide through Support, Chats, or email.
- Efficient product options management: Keep your Shop up-to-date by marking specific options as unavailable when they're out of stock. This ensures accurate product availability information for your customers.
- Team management for company managers: Company managers now have more control. In addition to inviting new members, they can now remove separated employees themselves through the Membership > Members page. Administrators will receive a notification when a user is removed from a company.
- Detailed transactions and invoices overview: Easily manage your transactions with enhanced visibility. The app now displays the initiation date of a transaction without opening it, making it simpler to locate and manage previous transactions. Invoices also include the issue date for better organization.
- More details in Custom Reports: Administrators can now access more information in Custom Reports. Gain insights into customers' company names and additional payment details, enabling comprehensive analysis.
- Improved interface on Community Feed: Sharing media has never been easier. Users can now effortlessly post photos and videos on the Community Feed. The options for media upload are readily visible when creating a post.
We hope you've found this roundup of the latest andcards updates insightful and exciting. Our team is dedicated to continuously enhancing your app experience and expanding the range of benefits for managing and utilizing your coworking space with ease.
But that's not all! We have some exciting upcoming features in the pipeline, including Desks 2.0, QuickBooks and Xero accounting systems, and payment integrations. These additions will further elevate your workspace management, financial operations, and member experience.
If you're not already on board with andcards, we invite you to schedule a demo call and discover how our app can simplify running your business.
