Work with the team dedicated to your success
Our customer support and success managers provide you with around-the-clock support. We make sure owners, administrations, and members have the best experience with andcards and beyond.
Award-winning Support
We don't just help if things go wrong; we proactively monitor your experience, anticipate issues and address them before they become problems.
24/7 Availability
With presence in over 50 countries, andcards covers all time zones. Our Customer support team is always available. We are happy to connect via a video meeting, phone call, chat, or email.
Personalized Assistance
We understand that every coworking space is different, with its own needs and challenges. So, our team builds personalized strategies to optimize your use of our software.
Robust Help Center
Whatever question you might have about features, interfaces, integration, all answers are available on our Help Center. Detailed articles with screenshots and step-by-step guides walk you through everything.
Scalable Human Support
As your space grows and has more members, get even more sessions and premium assistance. Choose just how many meetings and onboarding sessions you need.
Help with Integrations
andcards team helps you discover and connect supported tools — payment systems, access control software, accounting tools and many others.
Education
Build a successful coworking business
We focus on empowering coworking spaces. We are always listening to feedback, evolving, and creating new opportunities for growth. Here’s how we do it.
We organize webinars, provide informative resources, and share best practices from industry experts to help you get the most out of our platform.
Our team uses big data and your usage patterns to give you ideas for optimization.
We seek ways to increase the satisfaction of your members and quickly reply to any concerns.
Your success manager is deeply familiar with the ins and outs of your space, processes, and services.
Onboarding
Onboard your space efficiently
Our team is ready to help you from the first day. On a personalized video call we are helping you set up andcards in your space, training staff, and ensuring a smooth transition for members.
Onboard your entire space in a matter of hours, whether you are just starting or migrating from another provider.
Personalize the app with your brand, functions, and integrations, guided by helpful checklists and the robust help center.
Create rooms, desks, and services with a simple user interface.
Invite multiple users at once by copy-pasting data from the spreadsheet.
Migrate from other platforms easily with our migration guides.
Get in touch with your support manager with a fast response.
Updates & Localization
Trust in a growing, updated platform
andcards is constantly growing and becoming better. Everything we build is relevant and useful to you because we focus on coworking business. This is why our team constantly innovates so you are up-to-date with the latest design and technology.
Receive regular app updates, new features, and improvements. What’s new on andcards
Enjoy your app in multiple languages. Even administrator’s interface is localized. Add your own languages if needed.
Take advantage of an ever-growing local payment integrations to enable smooth billing and invoicing in your country.
Get guidance on adapting new features right away.
Work with a team that’s rooting for your success
In over 6 years, we’ve helped hundreds of spaces around the world grow and open more locations. Naturally, we’ve learned what makes coworking business successful — and we are happy to share.
We are like, over the moon with you, guys, and I cannot recommend it enough and it's not just the app. It's the experience of working with you, guys too. You're just there, you get it and you want to know more, you are curious and you want to help.