Release Notes

Enhanced Occupancy Timeline & Occupancy Rate

Enhanced Occupancy Timeline & Occupancy Rate

The Occupancy page now displays all rooms in addition to desks and calculates the space occupancy rate 📈. This update enables gaining the occupancy insights of the whole space at once.

What’s new:

— Administrators can view a real-time occupancy rate for all zones, including hot desks, dedicated desks, and offices, under the "Occupancy" tab on the Analytics page. 

— By going to Analytics > Occupancy, administrators view all free and assigned resources, while Rooms and Desks pages display only available resources.

— Administrators can easily view the start and end dates of a specific room or desk rental by hovering over the rental timeline. Also, the app shows rentals from the current month for the next 12 months, ensuring a convenient overview on a single page for the following year.

Boost your future sales with andcards by making data-driven decisions and improving how your space is used 💥. Book a demo to see how these updates can work out for your space.

New Rooms Overview

New Rooms Overview

The Rooms page now shows the enhanced calendar of all rooms, consolidating essential information and availability on a single page 📅. 

🔍Users quickly find available rooms for the necessary meeting time and can view room photos and prices from the calendar or read more details by tapping the ⓘ icon. Additionally, users can click on the title of a specific room to open its separate calendar.

The update is available on the web app and coming to the mobile with the next release.

Explore more exciting solutions for managing room bookings for your coworking space ⭐.

Updates to Managing Rooms, Desks, Categories & Credits

Updates to Managing Rooms, Desks, Categories & Credits

Administrators can now manage the space via a single Settings page ⚙️. It ensures a centralized setup experience and allows seeing pages from the users' perspective ✨. 

The latest update includes:

— Rooms can now be created, edited, or deleted from the Locations > Settings > Rooms page. The change also applies to desks, which can be managed via the Locations > Settings > Desks page. When administrators visit the Locations > Rooms or Locations > Desks page, they view it the same way as members.

— Administrators manage categories for benefits and products from the Locations > Settings > Shop or Benefits page.

— Managing credits and credit packages is now unified and available via the Settings > Credits page. 

Make more operations efficient with these updates and other solutions in andcards 🚀.

Day Passes for Hot Desks

Day Passes for Hot Desks

From now on, administrators can organize hot desk plans more efficiently by giving a certain number of day passes within a specific period 🎉.

Members can book hot desks with a day pass and track their remaining day pass balance in the app. It simplifies the desk occupancy tracking and monitoring of day pass utilization per each user or company ⚡.

Discover how else day passes can benefit your space, and book a demo with us to take your business to a higher level!

Small But Mighty Enhancements

Small But Mighty Enhancements

Welcome a bunch of enhanced solutions to improve users' experience 🎉.

📧  We have migrated to a more robust email service provider, which will result in even better delivery of all transactional emails to the users. Ensuring service reliability and stability has always been our top priority, and the latest enhancements underscore this commitment. 

🎯 The Network Settings page is now exclusively accessible to owners and available directly from andcards marketing site.

💸 "Room Bookings," "Desk Bookings," "Events," and "Orders" custom reports include the payment status to help with tracking the number of successful and failed payment attempts for these services. 

👥 Users now have the option to select "Public" visibility for their name, displayed on bookings and events.

Accept Office Applications

Accept Office Applications

Introducing an application flow for available offices to streamline communication between leads and administrators.

Key Changes

  • Users can now apply for offices and the ticket with the office name or additional user’s questions is instantly created.
  • Administrators are notified about it and handle applications from the Support page.

4 App Enhancements

4 App Enhancements

Enjoy improvements to invoicing, managing users' data, and benefit applications with the latest solutions released:

📃 Notifications & PDFs for voided invoices

All voided invoices have a PDF now, which is useful for accounting purposes. Also, users receive email and push notifications when the invoice is voided, which helps them stay informed about administrators' actions.

Deleting nonmembers

Administrators can manage the nonmembers in the app, keeping only the necessary ones and deleting the rest for a clean users’ overview.

📊 Creation date for users and companies

The "Users" and "Companies" custom reports now include the creation dates of customers. It helps to track what users and companies have interacted with the location for the first time.

📈 Benefit applications numbered

Each benefit application has its distinctive number, allowing users to manage and monitor applications sequentially, with the most recent ones taking the lead.

Book a demo and see how those updates work!

Media & Files in Chats

Media & Files in Chats

Enjoy a more dynamic and engaging chat experience! Now, users can attach images, videos, and other files of various formats directly via 1:1 chats 💬.

The update is already available on the web app and is coming to mobile with the next release. 

Get started with chats and seamlessly connect with your community through the app ✨.

Relocation of Plans, Credit Packages, and Nonmembers Pages

Relocation of Plans, Credit Packages, and Nonmembers Pages

This update declutters the Community page, dedicating it to user and company management only, while plans and credit packages are now conveniently managed on the Settings page.

Key Changes:

  • Plans and Credit Packages pages moved to “Products & Services” under Locations > Settings.
  • The Nonmembers page is now in the Community page dropdown for easy access.

Select Subscription End Date

Select Subscription End Date

Our latest update expands the capabilities of subscription management, introducing the option to set precise end dates for subscriptions.

Key Changes: Previously, subscription cycles were limited to a maximum of 13 or set to renew indefinitely.

This update replaces the cycle count by providing the possibility to create subscriptions for long-term ranges of several years with the exact subscription end date.

Also, administrators can select cycle shortcuts to set the subscription end dates faster.

Ready to elevate your subscription management? Book a personalized demo and see the difference.

Automatic Stripe Refunds

Automatic Stripe Refunds

We are introducing automatic refunds for room bookings, desk bookings, and event tickets purchased via the app with Stripe integration.

Key Changes:

  • Users can now initiate refunds by simply canceling a booking or ticket in the app. 
  • Administrators manage automatic refunds in the integration’s settings. 
  • Users can easily view refunded transactions in the payment history.

This reduces manual work around refunds while also improving user experience by removing roadblocks, as now users don't have to contact administrators to request the refund. 

Learn more about refunds and our integration with Stripe.

Select Location Closed Days

Select Location Closed Days

Introducing an incredible addition to the location schedule — selecting closed days 📅.

Now administrators can choose when the space must be closed for public holidays or any other reason. It helps you with the following:

— Automatically block all rooms and desks in the calendar on closed days. No need to block days manually anymore 🪄.

— Differentiate closed days for members and nonmembers.

Feel free to choose closed days for your location on the web app right now and enjoy more automation with andcards 🔥.

4 Platform Enhancements

4 Platform Enhancements

Check out the latest enhancements to your favorite coworking space app.

🚀 The web app's side menu has been decluttered. Links to the Information, Analytics, and Settings pages now appear next to the location's name.

🔗 Users can open a desk without logging in now (if public visibility is enabled.) It simplifies the booking experience and better integrates with your marketing site. The update is already available on the web app and coming to the mobile with the next release.

🇨🇦 Canadian customers can now accept pre-authorized bank debits (PADs) for invoice payments, bypassing credit cards and saving on fees. Accept payments with Stripe integration

🧾 Ever wondered who those active users were last month? The complete list of active users is now downloadable from every andcards invoice footer.

Thank you for your continued partnership throughout 2023; we eagerly anticipate another year of growth and success together in 2024! ✨