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Generator Hub Triples Membership

Generator Hub's old system, Coherent, made it tricky to handle bookings, payments, and keep their members connected. They switched to Spacebring hoping for a smoother experience for everyone.

Generator Hub Triples Membership
Exeter, UK
1locations
200members
300ft²
130%
membership growth
20h
saved monthly
80%
of bookings done by members

Key Challenges

  1. Difficult Booking System: Members lacked a clear way to view room availability and manage bookings easily.
  2. Cumbersome Invoicing: The invoicing process was complex, and issuing refunds was time-consuming.
  3. Limited Member Connection: There was no dedicated platform to foster safe member interactions and community building.
  4. Lack of Local Benefits: Members didn't have access to exclusive local discounts or promotions.
  5. Inflexible Membership Options: The system couldn't easily handle a variety of membership tariffs and visitor needs.
Our decision to switch to Spacebring was driven by the need to minimize administrative burdens and enhance forward-facing interactions with our coworking community.
Liz Finnie, Co-founder & Operations at Generator Hub
Liz Finnie
Co-founder & Operations at Generator Hub

Spacebring Solutions

  1. Easy Peasy Bookings: Spacebring's interactive calendars, room displays, and flexible payment options make booking rooms and desks a breeze for members, saving staff tons of time.
  2. Invoices & Payments Made Simple: Spacebring's Auto-Invoice and Auto-Pay features streamline billing and payments, making life easier for both Generator Hub and their members.
  3. Building a Community: The Community Directory, Feed, and Chats features within Spacebring help members connect safely, making Generator Hub feel more like home.
  4. Sweet Perks: Spacebring's Benefit Catalog gives members access to exclusive local discounts, adding even more value to their membership.
  5. Flexible Plans: Spacebring's Subscriptions feature lets Generator Hub offer a variety of membership plans and simplifies online sign-ups.
The app is easy to use, looks great, and means members can quickly book rooms and desks without speaking to a member of staff.
Liz Finnie, Co-founder & Operations at Generator Hub
Liz Finnie
Co-founder & Operations at Generator Hub

Key Achievements

Spacebring transformed how Generator Hub operates, leading to big results.

  • +130% membership growth
  • 20 admin hours saved monthly
  • 80% of bookings done by members
  • 88% of invoices auto-paid
  • +35% revenue increase

Spacebring's member-friendly app simplified bookings and payments, saving staff time and boosting the member experience.

Since switching to Spacebring, we've seen amazing growth. The app's convenience has been key—it makes everything easier for us and our members.
Liz Finnie, Co-founder & Operations at Generator Hub
Liz Finnie
Co-founder & Operations at Generator Hub

In conclusion, Spacebring's tools made Generator Hub more efficient and member-focused, driving their impressive growth. 

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Are you facing the same challenges as Generator Hub?

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