The purpose of this document is to share company values and working culture.
⏰ Last updated:
June 7th, 2022.To inspire a happier workspace experience for members.
We make coworking space services available from a smartphone.
🧠 Responsible — caring about work and deeply understanding its goal.
💬 Transparent — work and communicate openly.
✋ Honest — acknowledge problems and find solutions openly.
andcards was founded by Igor and Ross in Seoul, South Korea. Having worked at corporations, they believe that a workspace could be a happier place. Coworking spaces, the recent flexible form of workspace, thrive on creativity and awesome services that contribute to a happier workspace experience. Working at a coworking space, Igor & Ross discovered that coworking spaces are in abundance of creativity but lack in technology, and embarked on a journey to bridge that gap — make coworking spaces easier to discover and use, therefore improving member experience and happiness.
Platform Agnostic — we unbind you from desktop, giving full freedom to manage your coworking space from anywhere using your smartphone. Your customers can also choose any platform they like to experience your coworking space. Our apps are stunning and functional on all platforms.
Top-notch Support — we're obscessed with our customers. Ask any coworking space and they'll tell you they had never experienced such a level of customer appreciation and support with any other service.
andcards brand identity is composed of several elements:
Check out andcards brand guidelines for details.
English (U.S.) is the official language for all andcards internal written and verbal communications. One-on-one internal written communications are also in English because sometimes it's necessary to forward a conversation. Use of another language is only allowed in the following cases:
We use a variety of software tools and services to work. When you sign up for team services, make sure to include:
js.Google account is for team productivity. We use it mainly for:
Email communication. Set a signature following template:
Igor Dzhebyan Role Team | andcards
Phone Number Email www.andcards.com
Theme on toolbar → Import theme at the bottom of the sidebar → search for andcards-slide-template.Slack is our main communication tool. Join it using your Google Workspace account and fill in details in your profile. Tips to get the most out of Slack:
Trello is our core project management tool. Here are some tips on how we use it:
We use modern JS and Node.js versions and following development tools to build our products:
The most up-to-date andcards technology stack is on Stackshare.
| Tool | Team |
|---|---|
| Github | Developers |
| AWS | Developers |
| Netlify | Developers |
| App Center | Developers |
| App Store Connect | Developers |
| Google Play Store | Developers |
| Sentry | Developers |
| Tool | Team |
|---|---|
| Amplitude | Product |
| Google Data Studio | Product |
Marketing efforts focus on promoting the use of technology to develop coworking space business. A sales process is designed to create value for customers through andcards products and get a transaction in return.
| Tool | Team |
|---|---|
| Trello | Everyone |
| Stripe | Sales |
| Crisp | Customer |
| HubSpot | Sales, Marketing |
| Google Analytics | Everyone |
| Google Data Studio | Everyone |
| Marketing | |
| Marketing | |
| Marketing |
Everybody wants to improve well-being, grow professionally, and realize personal goals. At the same time, we should be mindful of our company's health and growth. Personal welfare should be balanced with team achievements, and reflect the company situation.
We care about you and want to give you stable employment with encouraging and reasonable compensation. After a test period, you will sign an indefinite contract. Think of the contract between andcards and you as a win-win partnership in which you together with other team members put all your energy towards achieving company goals, and receive a portion of company wealth in return.
If you're with the product or marketing teams, your compensation is as follows:
Compensation = Base + Profit-Sharing
If you're with the customer happiness team, here's how it works:
Compensation = Base + Happiness + Activation + Profit-Sharing
Happiness is a bonus if a customer happiness index is 100% as measured by andcards.
Activation is 50% of the difference from the historic maximum on accounts with at least two meaningful & positive response touches in the last 3 months.
The compensation is paid on the 1st day of every month for the previous calendar month. You are responsible for all income taxes payable in your country. We support a tax advisor who’ll calculate your dues.
Base is defined individually based on market and skills. It is reviewed every 6 month.
Upon reaching KPIs, you will receive a profit-sharing bonus according to your share ownership (see relevant section below).
The benefits of working with andcards do not stop at your monthly compensation. We want to share with you the company itself. With us you will have the opportunity to receive a percentage of the company. Once our company increases its value, you can sell this stock with a considerable profit margin a few years later.
Maintaining a good work/life balance is essential to a happy life. We give unlimited days off allowances and encourage everyone to take time off. Yes, it’s truly unlimited and no questions asked. Taking some rest and refreshing minds helps to recharge batteries and come back to work more prepared than ever!
We encourage you to work remotely from a coworking space. Every team member has unlimited remote hours. Make sure you have a reliable internet connection capable of a Google Meet video call and a distraction-free environment.
We want you to have an enriching and healthy journey with andcards. Every full-time team member receives a welfare allowance of € 500 per year for health, sports, and education expenses. We'll transfer the allowance upfront. All that's required of you is to submit proof of relevant expenses for the total amount at the end of year. The unused amount will be deducted from the last compensation payment.
You can bring your own device or request us to provide you with a work computer. We strongly encourage team members to use Macs. During your onboarding, you will receive a guideline on ordering a work computer. In either case, we require you to ensure the high security of your device: use strong passwords, biometric authentication, and encrypt hard drives.
If you use a company-owned Apple device, we require the use of an @andcards.com Apple ID that is separate from any personal Apple IDs you may have.
We are against all forms of harassment based on gender, age, nationality, sexual orientation, race, social status, and any other factor. If you feel like you've been discriminated against or witnessed discrimination, let your supervisor know.