andcards Handbook

The purpose of this document is to share company values and working culture.

⏰ Last updated: January 31st, 2024.

Who We Are

Vision

To increase the value of the shared space economy.

Mission

We broaden access to shared spaces through technology.

Values

🧠 Responsible — caring about work and deeply understanding its goal.

💬 Transparent — work and communicate openly.

Honest — acknowledge problems and find solutions openly.

🚀 Agile — think and iterate fast to drive positive change.

Story

andcards was founded by Igor and Ross in Seoul, South Korea. Having worked at corporations, they believe that a workspace could be a happier place. Coworking spaces, the recent flexible form of workspace, thrive on creativity and awesome services that contribute to a happier workspace experience. Working at a coworking space, Igor & Ross discovered that coworking spaces are in abundance of creativity but lack in technology, and embarked on a journey to bridge that gap — make coworking spaces easier to discover and use, therefore improving member experience and happiness.

Products

andcards is a coworking space management platform. It is available for all popular environments.

What makes us different

Recurring Revenue Platform. Our platform is engineered to foster sustainable shared space businesses by offering robust tools for generating recurring revenue through subscriptions and one-time purchases. Through automation and convenience, administrators can dedicate more time to driving business growth.

Easy-to-Use. Our product revolves around user-centric design principles, ensuring unparalleled ease of use, intuitiveness, and simplicity. By minimizing barriers between your space and consumers, we streamline revenue acquisition and simplify business scaling, allowing new team members to onboard within minutes.

Industry-Leading and Award-Winning Guidance. At andcards, we are deeply committed to our customers, providing unparalleled levels of appreciation and guidance. Our clients consistently rave about our exceptional support, which empowers them to not only grow but thrive in their endeavors. Partner with us to experience firsthand the winning team dedicated to your success.

Brand Identity

andcards brand identity is composed of several elements:

  • Logo and logotype.
  • Color palette.
  • Various brand elements: labels, cover photos, t-shirts, etc.

Check out andcards brand guidelines for details.

How We Work

Language

English (U.S.) is the official language for all andcards internal written and verbal communications. One-on-one internal written communications are also in English because sometimes it's necessary to forward a conversation. Use of another language is only allowed in the following cases:

  • Discussion and implementation of andcards localization.
  • Development of marketing and sales assets (keywords, blogs, advertising, etc.)
  • When referring to a 3rd party content in another language.
  • Verbal communications if agreed by all parties involved.
  • For external communication with people outside andcards team.

Tools & Tips

We use a variety of software tools and services to work. When you sign up for team services, make sure to include:

  • Full name in English.
  • Username based on your initials. For example, John Smith is js.
  • The profile photo with clearly visible face provided to you during the onboarding process.
  • Strong password. Use company's 1Password and 2FA to keep your account secure.

Google Workspace

Google account is for team productivity. We use it mainly for:

  • Email communication. Set a signature following template:
Name Surname
Field of work
andcards

(844) AND–CRDS
+48585859731
Email
www.andcards.com
  • Calendaring. Add all meetings and vacations into the work calendar. Join weekly sprint planning and company-wide events and holidays.
  • File storage. Join relevant Shared Drives and keep all shared files there. Never save anything to your device local storage! All files stored on Shared Drives are confidential.
  • Presentations. When you create new files use andcards presentation template. Press Theme on toolbar → Import theme at the bottom of the sidebar → search for andcards-slide-template.

Slack

Slack is our main communication tool. Join it using your Google Workspace account and fill in details in your profile. Tips to get the most out of Slack:

  • Follow username guidelines.
  • Feel free to chat with anyone on our team about anything.
  • Be mindful of timezones.
  • Use channels to organize communications by topic.
  • Connect Google Calendar to auto-set a status if you're out of office.
  • Download mobile apps to stay online.

Trello

Trello is our core project management tool. Here are some tips on how we use it:

  • Create a card for every task you work on.
  • Crosslink related cards on different boards (for example, customer request with associated development card).
  • Always follow the card template if available.
  • If you were tagged in comments, you must reply.
  • Always assign a realistic deadline and complete the task responsibly.
  • If you can't work on the task, assign someone else.
  • If you are board admin, you are responsible for overall board progress.

Remote HR Platform

Remote is your go-to place for the following:

  • Onboard as a company employee, providing us all necessary data.
  • Download your contracts and invoices.
  • Request and get approvals for time off and sick days.
  • Submit expenses for reimbursements.

Engineering

andcards Frontend

  • Expo
  • Next.js

andcards Backend

  • Node.js microservices deployed to AWS Lambda
  • PostgreSQL, AWS DynamoDB
  • Serverless Framework
  • Vercel

Engineering Tech Stack

  • Babel
  • Biome
  • esbuild

The most up-to-date andcards technology stack is on Stackshare.

Engineering Software Stack

Tool

Team

Github

Developers

AWS

Developers

Sentry

Developers

Crowdin

Product

App Store Connect

Developers

Google Play Store

Developers

Product Analytics

Tool

Team

Amplitude

Product

Metabase

Product

Distribution

Marketing efforts focus on promoting the use of technology to develop shared space businesses. A sales process is designed to create value for customers through andcards products and get a transaction in return.

Marketing Outline

  • Content marketing focusing on key areas: member experience, productivity, and tips.
  • SEO to help coworking spaces discover andcards.
  • Building partnerships with industry resources through co-marketing activities.
  • Improving andcards brand recognition and visibility online.

Business Software Stack

Tool

Team

Trello

Everyone

Stripe

Sales

Intercom

Customer

HubSpot

Sales, Marketing

Google Analytics

Everyone

Metabase

Everyone

Facebook

Marketing

Instagram

Marketing

LinkedIn

Marketing

Twitter

Marketing

Welfare

Everybody wants to improve well-being, grow professionally, and realize personal goals. At the same time, we should be mindful of our company's health and growth. Personal welfare should be balanced with team achievements, and reflect the company situation.

Contract

We care about you and want to give you stable employment with encouraging and reasonable compensation. After a test period, you will sign an indefinite contract. Think of the contract between andcards and you as a win-win partnership in which you together with other team members put all your energy towards achieving company goals, and receive a portion of company wealth in return.

Compensation

Compensation Formula

Your compensation is defined in your contract and could look like this:

Compensation = Base + Bonus + Profit-Sharing

The compensation is paid on the 1st day of every month for the previous calendar month. It is reviewed every 6 month. You are responsible for all income taxes payable in your country. We support a tax advisor who'll calculate your dues.

Base

Base is defined individually based on market and skills.

Bonus

Bonus is defined based on your KPIs.

Profit-Sharing

The benefits of working with andcards do not stop at your monthly compensation. We want to share with you the company's growth itself. With us you will have the opportunity to receive virtual stock options, which guarantee the monthly profit-sharing cash payout.

Reimbursement of Expenses

For those times when you've covered work-related expenses with your personal card after getting the green light from your supervisor, simply head to the Remote app and upload your invoice (think receipts for business trip meals or travel tickets).

Vacation

Maintaining a good work/life balance is essential to a happy life. We give unlimited days off allowances and encourage everyone to take time off. Taking some rest and refreshing minds helps to recharge batteries and come back to work more prepared than ever!

  • If you want to take a day off or a sick day, request it through the Remote app and, once approved, create an "Out of Office" event on Google Calendar.
  • If you plan to be absent for more than two days excluding weekends, please get approval from your supervisor at least one month in advance.
  • It is your responsibility to ensure that your job tasks are covered while you are away.
  • Working hours are flexible. You don't need to take a day off to go shopping, attend some personal business, help anyone, etc. Just make sure the rest of the team knows about it and your tasks are covered.
  • It is good to join sprint planning call even during your time off, it's less than 1 hour and we discuss important team stuff.
  • Communicate your time off by synchronizing your Google Calendar with Slack status. If you are dealing with customers or provide emergency response, you must make sure that requests are being forwarded to a person who steps in during your absence.

Office, Hybrid, or Remote Work

Your primary work location is defined in your contract. In most cases, we highly encourage you to work at our coworking space. This allows you to integrate with the team more easily through social interaction and by observing how others work (passive learning).

However, you can occasionally work from home or a local coworking space if you're not feeling well or need to take a short trip. Just ensure you have:

  • A reliable internet connection strong enough for Google Meet video calls.
  • A quiet and distraction-free environment where you can focus.

Summer and Winter Camps

Twice a year, we bring the whole team together for awesome getaways called "camps"! These trips are packed with fun activities like brainstorming sessions and teamwork, adventures, games, and delicious meals. It's a great chance to participate in defining the future of the company, bond with colleagues, learn new things, and make memories that last. Participation is expected from all team members and all expenses are on us.

Device

You can bring your own device or request us to provide you with a work computer. You must ensure the high security of your devices: use 1Password, strong passwords, biometric authentication, and encrypt hard drives.

If you use a company-owned Apple device, we require the use of an @andcards.com Apple ID that is separate from any personal Apple IDs you may have.

Anti-harassment

We are against all forms of harassment based on gender, age, nationality, sexual orientation, race, social status, and any other factor. If you feel like you've been discriminated against or witnessed discrimination, let your supervisor know.

Impressum

andcards is a limited liability company incorporated under the laws of Poland (European Union).

Address

Spacebring Spółka z ograniczoną odpowiedzialnością

ul. Polanki 76

80-302 Gdańsk

Poland

Registrations

VAT: PL5842781756

KRS: 0000772992

REGON: 382635060

Contacts

team@andcards.com

+48 585 859 731

(844) AND-CRDS

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